Frequently asked Questions

  • We are open 9am - 5pm Friday - Sunday from April to September. Please contact us to book.

  • A link to our Terms & Conditions can be found here.

  • Yes please.
    Contact us on: 07974 242 841 or email mark@thegreatescapecompany.co.uk

  • Certain experiences provided by us are subject to a minimum age, health or other requirements. It is the purchaser’s responsibility to check that the restrictions are met. Once you have confirmed a booking you are not eligible for a refund if you are forced to cancel because the minimum requirements are not met. Details of restrictions and requirements are below. Please read them carefully.

  • Spectators are welcome at all times.

  • Long hair should be tied back. Scarves are not permitted, and skirts are not recommended.

  • You can leave your things in the reception area, but your car is not far away from the Activities so it is best to leave things there if you can.

  • Customers must arrive at least 15 minutes prior to activity times.

  • Great Escape Team Building Ltd reserves the right to make operational changes at any time which are considered necessary for safety or operational matters. For safety reasons, we may introduce amendments to weight restrictions or even site closure.

  • Under no circumstances can you fly a drone on our site.

  • The is no food or drink for sale on site.